Return & Refund Policy

All sales are final. DriftPNW™, a brand operated by Owen & Isaac Gear LLC, produces each item made to order, which means we do not accept returns, exchanges, or offer refunds.

However, if your item arrives damaged or you receive the wrong product, please contact us at (mailto:support@DriftPNW.com) within 7 days of delivery. We’ll make it right by reviewing the issue and arranging a replacement if applicable.

Order Issues & Shipping Delays

Please note that shipping timelines are estimates and may vary due to carrier delays, weather, or high order volume. Once your order has shipped, tracking will be provided. If your package is significantly delayed or lost in transit, reach out to us and we’ll do our best to assist.

Please note: We reserve the right to decline orders or refunds in certain situations at our discretion. For any support, please reach out to us through our official contact channels rather than personal communication.